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Owned and operated by Marlow Olson Home Solutions, LLC, we are happy to answer questions about your order or help you find the right product.
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Frequently Asked Questions
How long does shipping take?
Orders typically ship within 1 to 3 business days, with transit times of 5 to 8 business days. Larger items such as gazebos, outdoor kitchens, and saunas may require additional handling time, and we will keep you updated every step of the way.
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number and a link to follow your delivery progress. If you have any questions about your shipment status, feel free to contact us by email or phone.
What is your return policy?
We offer 30-Day Returns on eligible items. If something does not meet your expectations, please refer to our Return Policy page for complete details on how to start a return.
Can I exchange an item for a different model or size?
We are happy to help with exchanges on eligible products within our return window. Contact our support team and we will walk you through the process and help you find the right fit for your space.
How do I choose the right sauna or cold plunge for my backyard?
Consider the available space in your yard, the number of people who will use it regularly, and whether you prefer a traditional sauna experience or a cold plunge for recovery and relaxation. Our team can help you compare options and find the best match for your setup.
Do your smart lighting products work with existing home automation systems?
Many of our smart lighting products are designed to integrate with popular home automation platforms. Check the product description for specific compatibility details, or contact us and we can help confirm whether a product fits your current setup.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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30-Day Returns
Not the right fit for your space? Our return policy gives you confidence with every purchase.
Free Continental Shipping
Free shipping on most orders within the Continental U.S., with no minimum order required.
